Ordering Information

Placing Orders

Pricing Policy

Prices are subject to change with or without notice and determined when an order is placed. Prices on backorders cannot be guaranteed and may be adjusted at time of shipment.

Order Changes and Order Cancellations

All order changes and/or cancellation requests must be emailed to gds_truelab@yahoo.com. Order changes and/or cancellations cannot be guaranteed.

Backorders and Estimated Time of Arrival (ETA)

Products not in stock at time of order will be placed on backorder unless customer notes otherwise in the “Order Notes” section at time of checkout, or notifies gds_truelab@yahoo.com. GDS will automatically fill backorders as the product(s) become available. Customer will incur additional shipping charges for backordered product(s). Please note, prices on backorders are subject to change with or without notice. GDS does not receive Estimated Time of Arrival (ETA) dates from manufacturers for backordered products and therefore cannot provide ETAs.

Sales Tax

5% or 14.5% sales tax will be collected at time of order.

Shipping Charges

GDS provides customers with the most economical shipping methods available using SPEED POST OR COURIER'S published shipping rate. Shipping charges are derived from a combination of factors, including weight, dimension, quantity, destination, and the shipping service level.

Please note, shipping charges are non-refundable. Please refer to Shipping Policies above for more information.

Orders shipping from multiple GDS warehouse branches or that exceed the carrier’s dimensional and oversize limits may incur additional shipping charges as well as appropriate fuel surcharges.

Order Acceptance Policy & Suspect Fraudulent Orders

GDS reserves the right to refuse or cancel any order for any reason including, but not limited to errors in product pricing, product description, or potential fraud identified by the GDS.

In addition, you must not use our web site in any way that causes, or is likely to cause, the site itself – or access to it – to be interrupted, damaged or degraded in any way.